❓ Frequently Asked Questions

🇹🇭 ไทย | 🇬🇧 English

Can I use the API key immediately after purchase?

Yes — after payment, you receive your API key instantly via email (usually within 30 seconds). The API key works immediately with DeepSeek, Qwen, MiniMax, and other supported models.

What payment methods do you accept?

We accept credit/debit cards, PromptPay, and other Thai local payment methods through Paddle — our global payment processor.

Are there monthly fees?

No — we use a prepaid (pay-as-you-go) model. No hidden fees, no monthly contracts. Minimum top-up is $1.

Do API tokens expire?

No — purchased tokens never expire. Use them whenever you want. Any remaining balance stays in your account indefinitely.

Which models are supported?

DeepSeek V4, Qwen 3.6, MiniMax M2.5, DeepSeek V3.2, GLM-4 — we continuously add new models as they become available.

How do I use the API token?

Same as OpenAI API — endpoint, authentication, and request format are all OpenAI-compatible. Just change the base URL and API key. Works with any tool that supports OpenAI-compatible APIs.

What if I have API issues?

Email us at support@shadie-oneapi.com — we respond within 24 hours.

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